Effective Date: 02/19/2019
COTY Pools Company (“Company,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and disclose your information when you visit our website, use our services, or interact with us in any other way. By using our services, you consent to the practices described in this policy.
1. Information We Collect
We collect several types of information to provide and improve our services, including:
1.1. Personal Information
We may collect personally identifiable information that you voluntarily provide to us, including but not limited to:
- Address
- Email address
- Phone number
- Payment details (for transactions)
- Any other information you provide when contacting us
1.2. Non-Personal Information
We may collect non-personal information that does not identify you individually, such as:
- Browser type and version
- IP address
- Device type
- Pages visited on our website
- Referral sources
- Date and time of visit
1.3. Cookies and Tracking Technologies
We use cookies, web beacons, and other tracking technologies to enhance your browsing experience. These technologies help us:
- Understand how users interact with our website
- Improve website functionality
- Customize content and advertisements
- You can manage cookie preferences through your browser settings.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To Provide Services – To process service requests, schedule pool maintenance, and manage customer relationships.
- To Communicate – To respond to inquiries, send updates, and provide important service-related notifications.
- To Improve Our Website – To analyze user behavior and enhance user experience.
- To Process Payments – To facilitate transactions for services rendered. For Marketing and Promotions – To send special offers, promotions, and advertisements (with your consent).
- To Comply with Legal Obligations – To meet regulatory requirements or respond to legal requests.
3. How We Share Your Information
We do not sell, trade, or rent your personal information. However, we may share your information with:
- Service Providers: Third-party vendors who assist with payment processing, scheduling, and email communications.
- Business Partners: Contractors or subcontractors involved in providing our services.
- Legal Authorities: If required by law, court order, or legal process to protect our rights, property, or safety.
4. Data Security
We implement industry-standard security measures to protect your information from unauthorized access, alteration, or disclosure. However, no internet transmission or electronic storage is 100% secure.
5. SMS Consent and Terms & Conditions
5.1 Information obtained as part of SMS consent will not be shared with third parties or affiliates.
5.2 If you have consented to receive text messages from Coty Pool Company, you may receive texts about your services. Messages rates may apply and messaging frequency may vary. You may opt-out at any time by texting “STOP”. For additional assistance, text “HELP” or review our privacy policy at http://cotypoolcompany.com/privacy-policy/.
6. Your Rights and Choices
6.1. Access and Correction
You may request access to your personal information and request corrections if necessary.
6.2. Opt-Out of Marketing Communications
You can opt out of receiving promotional emails by following the unsubscribe instructions in our emails. 6.3. Do Not Track Signals Our website may not respond to “Do Not Track” signals from browsers.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices. We encourage you to review their privacy policies.
8. Children’s Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children.
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated date.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
COTY Pool Company
Address: 412 Norwich Ave, Lebanon, CT 06249
Phone: (860) 884-3271
office@cotypoolco.com
Last Updated: 03/04/2025